Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 348 reviews on Google.

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Read what some of our patients have to say about our staff and our office!

I have been using hearing aids for about 30 years. I was having trouble with the microphone on my current one and decided it was time for a new one. I was pleased with the whole experience. My current hearing level was checked and well explained by the audiologist. He explained what I needed to hear better and gave me options. Since my insurance only covers one hearing aid for each ear the decision is important. He sent me home with a brochure about the recommended hearing aid so I could think about it. I liked that I didn't feel pressured. I now know what I need, can do the research and know that I can go back and feel comfortable with my purchase and follow up care.

Reviewer Profile Photo Daisy, on Google

Outstanding customer service from Bella! She went above and beyond what was expected.

Reviewer Profile Photo Sherry Ollison, on Google

Mark and his staff were amazing during my custom ear mold fitting. Highly recommend for anyone who is looking for custom hearing protection.

Reviewer Profile Photo Jake Chappell, on Google

Wonderful experience!!! Mark Stevenson is the best!!! Thorough hearing exam and explanation of the process- thank you!

Reviewer Profile Photo dana gray, on Google

Incredible service and staff

Reviewer Profile Photo Jim Di Blasi,DC, on Google

I found Mark on Google & his office is 5 minutes from our house, so gave him a shot & I am very happy I did. He is super professional with a clean, modern office. He knew what he needed to do to get insurance coverage & gave me a complete hearing test. We are sure he will be giving me the best service possible.

Reviewer Profile Photo Deborah Lopez, on Google

Love Mark and all the people there. Recommend to everyone

Reviewer Profile Photo Gayle Jones, on Google

I’m a retired senior wearing hearing aids for 2 years now and I am amazed at what a difference it makes in my quality of life enabling me to enjoy conversations and music again. Thank you American Family Hearing for assisting me with testing, instruction and maintenance.

Reviewer Profile Photo Ronald Mercure, on Google

Very good service. Mark was great at explaining what he was doing. He explained what to expect from the hearing aids. Explained the test results in plain language so I could understand. He took his time with me he did not rush me in and out. Asked if I had any questions he did not answer. My experience with Mark was very good and comfortable speaking with him.

Reviewer Profile Photo Pete Ramos, on Google

What a great experience. The staff and Doctor are so great at what they do.

Reviewer Profile Photo Susie Q, on Google

The audiologist and his assistant were very pleasant and helpful.

Reviewer Profile Photo Peggy Noland, on Google

Mark was very accommodating to my needs & provided much information to help me get my hearing aids on order. I will be back next week for the fitting of the hearing aids. Bella was very helpful in getting me in to my appointment. I’m looking forward to a long and successful relationship with this company.

Reviewer Profile Photo Bill Gronenthal, on Google

I had a great experience with Mark. He is knowledgeable, attentive and professional.

Reviewer Profile Photo Amy Busel, on Google

Very good service. Front desk help excellent person

Reviewer Profile Photo Jatin Patel, on Google

Mark was great, took a lot of time to explain how hearing aids can help. No high pressure sales, just a great honest conversation.

Reviewer Profile Photo JEREMY LUNDY, on Google

Wow, I cannot say enough good things about this place. I called and got in right away. They serviced my mother-in-law‘s hearing aids in under 30 minutes and we feel like we have a new place. We can come to for her hearing challenges. I highly recommend this business!

Reviewer Profile Photo Stacey Ostervold, on Google

Wonderful Experience!!!

Reviewer Profile Photo Barb Bartel, on Google

The staff was extremely helpful and kind getting my husband into see the Dr. in such a short notice. The Dr. went over and beyond to rearrange his schedule to accommodate & help him. He was very professional & thorough. Thank you Dr. Mark and Bella!

Reviewer Profile Photo Sonya Traylor, on Google

Absolutely the best experience ever. Everyone is kind and supportive. They helped get my mother’s hearing aid in tiptop shape. Would definitely recommend!

Reviewer Profile Photo Michelle Ferguson, on Google

Absolutely the best experience ever! The staff is kind and helpful. They helped us get my mother’s hearing aid in tiptop shape. Would definitely recommend!

Reviewer Profile Photo Michelle Ferguson, on Google

Wonderful as usual. Front desk very polite and friendly! Mark was very caring! Family atmosphere 🤗

Reviewer Profile Photo Barbara, on Google

The team at the hearing office was so very nice and very professional, nice clean place and other customers were very nice as well. Looking forward to my next visit. Thank You! 👍🏾

Reviewer Profile Photo Connie Smith, on Google

The owner, Mark, listens to what you need. I appreciate that about him so much.

Reviewer Profile Photo Phyllis Betton, on Google

Knowledgeable friendly very detailed office visit...thank you

Reviewer Profile Photo Janice Sawyer, on Google

GOOD SERVICE

Reviewer Profile Photo Walter Wilson, on Google

Mark was very thorough in testing, recommended a few types of hearing aides depending on complexity and my type of hearing loss, so that I understood my choices. Great place, personal attention. I highly recommend them.

Reviewer Profile Photo Cindy Lawing, on Google