Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 231 reviews on Google.

Read All Reviews on Google

Read what some of our patients have to say about our staff and our office!

Very pleasant.

Reviewer Profile Photo Johnny Carlton, on Google

Overall, this was a good experience. Ms. Laura was professional, courteous, made it easy to schedule appointments, returned telephone calls, answered questions, and had good customer service skills. Dr. Stevenson was knowledgeable, professional, caring, approachable, and a good listener. My mom felt at ease asking Dr. Stevenson questions. She received her hearing aids within a reasonable time frame.

Reviewer Profile Photo Felecia Miller, on Google

Highly recommend this hearing aid provider! Great staff, complete explanations, excellent products.

Reviewer Profile Photo Cindy Wyatt, on Google

Mark genuinely cares about each patients’ best hearing & options for aides!

Reviewer Profile Photo Lynda Hall, on Google

Mark is very helpful

Reviewer Profile Photo Bryan Ashley, on Google

Really appreciated Mark’s professionalism. He was recommended to us by my sister and we will recommend him to others as well.

Reviewer Profile Photo Robin Bergland, on Google

I highly recommend American Family Hearing Aid Center for your loss of hearing needs. Mark is excellent! He calmly gave me the time to explain and educate me on what my hearing test showed, what was happening in my inner ears and how the different hearing aids work. He was happy to let me wear a pair of hearing aids for a few days and come back for an adjustment. I felt I could trust him to help me make my hearing loss decisions.

Reviewer Profile Photo Laura Fuller, on Google

My mother is eighty seven years old her appointment was excellent. Dr. Mark explained everything. My mother and I give him five stars and above. Will highly recommend.

Reviewer Profile Photo Samantha Taylor, on Google

Amazing service with the aids and with the paperwork. Thank you for making everything so easy for us.

Reviewer Profile Photo Leilani Plendl, on Google

Very please with my experience at American Family Hearing Aid Center.

Reviewer Profile Photo Leonie Johnson, on Google

Marc is an absolutely stellar gent with great professional but friendly manner. He is a low pressure, problem solver. I would recommend them to anyone.

Reviewer Profile Photo Jeffrey Gopen, on Google

Laura, the receptionist was extremely welcoming. She immediately took my hearing aids to clean them. I felt very comfortable about the place. Mark gave me a hearing test and explained options for my hearing aids. He adjust my hearing aids and set up an appointment for 4 months out. Everything was done efficiently and professionally. I'm happy to have a nice place to go to for future hearing aid needs.

Reviewer Profile Photo Joyce Taaffe, on Google

One great place people are the best I drive an hour and fifteen minutes get there , so it's Very good

Reviewer Profile Photo Allan McClain, on Google

Wonderful as always

Reviewer Profile Photo Bruce Davidson, on Google

I have been seeing Mark for about 4 1/2 years now. He is very upfront about costs, or issues you may have questions about. He and his staff are very pleasant by phone or in office. The hearing aids I purchased have been awesome throughout the 4 1/2 years I have worn them. Very trustworthy place and staff to provide you the best audiologist care! I give them 5 stars for excellence!!

Reviewer Profile Photo Barbara Sanders, on Google

Excellent Experience, I had some ringing in my ear and went there for the hearing test and cleaning. Genuine advice and told me to avoid unnecessary tests, not very common when you visit Doctors office. Thank you!

Reviewer Profile Photo Amit Bajaj, on Google

Pleasant and relatable

Reviewer Profile Photo Renee Shelton, on Google

Everyone there is so helpful and they have always helped me with all my Hearing needs in the best way and I highly recommend American family Hearing Aid centers, Mark Stevenson

Reviewer Profile Photo Susan M, on Google

Thank you Dr Mark for not only helping my husband Kelly Owen- but also helping me. After 3 strokes & open heart surgery he has accured some issues & hearing loss. He tried different things- nothing has helped. Your product knowledge & your kindness to my husband has been most helpful. Thank you so so much!

Reviewer Profile Photo Lena Owen, on Google

Extremely nice and caring,helpful,and just a great place for my hearing needs.

Reviewer Profile Photo Daniel Renaud, on Google

Always helpful, friendly and professional. I live in the Caribbean part of the year which presents some unique challenges in getting my hearing aids repaired or cleaned due to the humidity and salt air, however Mark and Laura have been very responsive.

Reviewer Profile Photo Leo Misita, on Google

Fast, friendly, pleasant.

Reviewer Profile Photo Edward Holcombe, on Google

The Dr.was very knowledgeable, and kind. He made me very comfortable. I'm looking forward to my next visit.

Reviewer Profile Photo Joyce Westbrook, on Google

I came in without an appointment to a crowded office and Mark took care of my needs without hesitation. Excellent service!

Reviewer Profile Photo Phillip Pressley, on Google

Very knowledgeable. Exceptional service. Mark and his staff are wonderful. I go out of network for my insurance to see this company.

Reviewer Profile Photo mary axsen, on Google

Always friendly and willing to try to solve any problems you might have with either ears themselves or with the hearing aids.

Reviewer Profile Photo Garth Hutchings, on Google